One of the key challenges faced by IT Product companies is product adoption. Many factors influence the adoption, including user experience, ease of use, points of access, etc. If users need to login to the product separately, there will be inherent inconvenience impacting the adoption. Product companies are continuously looking for options to improve the adoption.
Microsoft Teams is enabling users to access multiple products through a single-window without leaving the current work context. Changing work content impacts overall productivity also.
MS Teams Integration for improved Product Adoption
With the increased adoption of MS Teams in the Enterprise ecosystem, companies are creating different ways of working & improving productivity. In this context, integration with Teams becomes the icing on the cake for the product companies.
Business users want easy access to the products they use. And with this Microsoft solution, any business can transform into a modern digital workplace using document creation, messaging, group-file sharing, and meetings.
MS Teams integrates with the apps/products from Microsoft and third-party merchants that enable quicker and smarter working. It is all delivered steadfastly by improving system performance, compliance, and manageability.
For example, a company uses CRM software as well as MS Teams. While the Sales team uses CRM for sales tracking, Teams is being used for collaboration purposes. Instead of having separate access points for the two applications, having a single interface (e.g., MS Teams) through which CRM can be accessed, will significantly improve productivity.
Integrating Teams with CRM bridges the gap between an organization’s sales activities and team collaboration. It can focus on selling more, connecting with more prospects, and streamlining internal processes. The integration will help companies access key business metrics, automatically update contacts, forecast reports, and manage deals through a single platform without switching between multiple apps.
Integration with Teams
Integration with MS Teams can profoundly impact product adoption. You can create channels/groups and send a direct message. Also, you can personalize your profile using pictures, emojis, gifs, and more. Besides, Teams integrations for conferencing and voice functionality make it easy to get onto a video call without leaving the Teams environment.
MS Teams integration mainly includes three featured aspects:
Apps: help you find content from your favorite services and share it right in Teams.
Connectors: deliver content and updates from services that are frequently used right into a channel
Bots: respond to queries or send notifications and updates about noteworthy details that users find
One of the most compelling features of Teams is its wide array of app integration. You can think of Teams integrations as apps for MS Teams. Using the Appstore build into Teams, you can download a wide range of applications from several categories: file-sharing, project management, business intelligence, and more. These app integrations allow you to stay in Teams as a hub for teamwork and compile information in the central dashboards. It will help you work at peak performance.
Below are some of the other benefits achieved by integrating with Teams:
- Increased transparency in task execution
- Seamless move to a digital workplace
- Productivity gains and enhanced communication
- Instant updates on account progress
It’s important to attract users who tend to actively and continuously use your products. No matter what business model you have, you can only attain success when you create an unprecedented user experience. Today, users prefer quick processes without juggling multiple tasks. With MS teams, you can get the best tools to help the product users understand whatever they strive for successful outcomes and boosting productivity levels.