So, you're interested in improving your user experience on your Intranet, but you're not quite sure where to start. You have ideas about creating a more engaging learning system with positive reinforcement for employees motivated to participate, but you're worried about the time commitment. So, what is the best option for creating a successful user experience program?
When designing an intranet, you want to make sure you're doing it for the right reasons. Creating a great user experience (UX) makes your team more likely to use your Intranet productively and to its fullest potential.
How to improve the User Experience of your Intranet?
First, understand that intranets make up an essential part of the online experience. They are where people find information, solve problems, collaborate, and communicate with each other.
With users getting increasingly frustrated with the intranet experience, it's more important than ever to ensure that the experience is as intuitive and seamless as possible. \Here are the five ways to improve your Intranet site.
1. Don't Forget the Visual Design
A well-designed intranet site can help employees find the information they need. However, some intranet designers often forget that visuals need to be visually appealing. So, instead of creating a site that provides information and features, try creating a visually appealing site and easy to navigate.
2. Make Navigation Easy
User experience (UX) means making sure employees can find what they need quickly and easily. When designing an intranet, make it easy for users to navigate the site. For example, in a multi-page site, use breadcrumbs — navigation links that, when clicked, show the user where they've come from and where they might want to go next.
3. Make the Content Easy to Read
Intranet content needs to be easy to read and comprehend. Ensure that your writers use clear and concise language when writing content. Finally, ensure that users easily scan the content.
4. Make information easy to find
Intranets aren't just repositories of information; they're also repositories of documents, spreadsheets, presentations, photos, videos, and more.
Suppose you upload documents to a central intranet site, for example. In that case, you can include a direct link to the document from the navigation, so users can click on a link and be directed to the document in seconds.
5. Engage users.
If users are spending a lot of time navigating your site, they're not going to bother. So instead, consider adding video, audio, text, or images to your content or ask employees to contribute content.
Build the best-in-class UX-driven Intranet
When many enterprise companies are trying to overhaul their HR systems and taking steps to stay current, the importance of a user-friendly, flexible and innovative intranet cannot be stressed enough. So, if you want your intranet design to encourage employees to make the most of their new platform from the start, prioritize UX during your company's intranet design and launch.
If you are looking for a UX-driven intranet solution, get in touch with our digital workplace experts.